- May 24, 2022
- Tech
- Data
- Cloud
- Luxembourg
- Security
- Startup
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- Digital
Cargolux and Kuehne+Nagel pilot API connectivity for Quotes & Bookings
Cargolux has launched a set of APIs to offer customers a direct interface between their system and Cargolux’s platform to receive tailored and immediate, bookable quotes. This new and innovative approach is piloted by Cargolux’s Brussels, Milan, Frankfurt, and London offices in collaboration with long-standing customer Kuehne+Nagel.
The implementation of this interface allows customers to
connect their operating system to receive quotes and book their freight onboard
a Cargolux flight based on specific requirements such as weight, routing, and
product. In addition to facilitating and accelerating customers’ quoting and
booking processes, the interface offers dynamic pricing alternatives for
clients to choose from.
“The implementation of the API is an additional step in our
extensive sales digitalization project. Customer service is at the heart of
Cargolux’s business model. We strive to leverage digital innovation to meet our
customers’ requirements. We look forward to building on this achievement and
extending our capabilities”, says Domenico Ceci, Executive Vice-President
Sales & Marketing.
Thomas Puglisi, Senior Vice President, Global Head of
Operations Air Logistics at Kuehne+Nagel, comments: "API integration
is one of the focus areas of the eTouch, Kuehne+Nagel digitalization initiative
within Air Logistics. Establishing the API integration with one of our key
carrier partners, Cargolux, is a leap towards seamless connectivity and enhanced
reliability as we can now procure space and book directly out of our systems.
We are delighted to partner with Cargolux on this transformational project and
jointly shape the future of digital interaction in our industry.”
As a leader in air cargo digitalization Cargolux is
committed to implementing flexible and lean processes to enhance customer
experience and connect with more forwarders. By increasing its “speed to
market” capabilities, the airline complements its service offering while
offering the quality service customers have come to expect.
Press release by Cargolux