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Service Desk - Office 365 Specialist


SOGETI is looking for a Service Desk - Office 365 Specialist to join our company.

As part of the Department working exclusively with European Institutions located in Luxembourg, you will be part of a team which interact with 18 team-members from SOGETI, in a multicultural environment.

You will also have the unique opportunity to gain experience with the shared technical knowledge of your futures colleagues, in diverse platforms.

Joining SOGETI means taking a giant leap forward in your career, working with the Best & Brightest that will support your talent while you engage in some of Luxembourg’s most valuable projects.

Consultants can work with a variety of different customers, tools and methodologies; something that would otherwise take many years to gain

Your challenge:

To be involved in Microsoft technologies and environments :

➢ In-depth knowledge and experience in the following areas

✓ Office 365 (Teams, Office online)
✓ SharePoint online and on-premises
✓ Implementation and maintenance of solutions based on SharePoint online
✓ Security of Office 365 solutions
✓ Active Directory

➢Redaction of technical and user documentation.

Skills & Requirements


  • Mastering of Microsoft technologies;
  • Experience with the following technologies is a real asset : Microsoft System Center suite (SCCM, SCSM, Orchestrator), Powershell scripting, Configuration workstations, Flowforma;
  • Being certified ITIL V3 is a plus.


Relational skills

  • Ability to work in a team, ease in dealing with users to ensure support actions;
  • Ability to work in a multicultural and multilingual environment;
  • Spirit of analysis and synthesis;

Organizational skills

  • Ability to manage different tasks and define priorities;
  • Initiative;
  • Sense of discretion, respect for confidentiality;

Good knowledge of French and satisfactory knowledge of English or good
knowledge of English and satisfactory knowledge of French.


3+ years university degree in IT and 2 years minimum of professional experience in a similar role; or any equivalent combination of training, education and experience that demonstrates the ability to perform the duties of the position.

*A background check will be requested upon hiring (criminal record, Education degrees, diplomas & certifications)

Application deadline: 05/04/2022

Start Date: 05/11/2021